SECURITY

Security at the core

HandGo delivers the safest, most private way to pay, authenticate, and access — without ever compromising convenience or user trust.

SAFETY

High-assurance biometric identity

Palm-vein biometrics provide a high level of identity assurance in seconds, using an internal and living biometric trait.

Internal & living

Veins are hidden under skin. Impossible to photograph, copy or lift like fingerprints or faces.

Anti-spoofing leader 

Near-zero false acceptance rate. Extremely difficult to fake, with no known real-world spoofs in production systems.

Hygienic & inclusive

Fully touchless. Unaffected by dirt, cuts, age, or skin condition – ideal for retail, healthcare, sport & hospitality.

TRUST LAYER

Designed for data privacy

Our infrastructure eliminates raw data storage, prevents passive collection and ensures encrypted, token-based verification from scan to settlement.

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One-way tokenization

Palm scan is tokenized into a secure, non-reversible format and the original scan is discarded.

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Federated architecture

Biometric verification happens via secure tokens. No centralized raw data vault. Data stays encrypted and siloed.

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No passive collection

Palm-vein requires deliberate user presentation – no hidden cameras or mass surveillance.

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User sovereignty 

The token is controlled via the Autopay app – can be deleted anytime, consent can be revoked instantly.

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End-to-end encryption

AES-256 at rest, TLS 1.3 in transit – military-grade protection from scanner to settlement.

Contact us to discuss your specific regulatory requirements

COMPLIANT BY DESIGN

Built for regulated environments

GDPR Article 9 compliant, based on explicit consent and DPIA for biometric data.

PSD2 and SCA ready, enabling Strong Customer Authentication via biometrics and tokenization.

Aligned with FIDO principles for secure, phishing-resistant authentication.

HARDWARE & INFRASTRUCTURE SECURITY

End-to-end protection

From the moment your palm meets the scanner to transaction completion — every layer is fortified.

Secure enrollment

QR-triggered flow with end-to-end encryption. No man-in-the-middle exposure.

Tamper-resistant scanners

Physical hardening, secure boot, encrypted firmware updates.

Zero-trust network

All communication uses mutual TLS. Biometric tokens never traverse unsecured channels.

Redundant, geo-distributed infrastructure

Hosted in ISO 27001-certified data centers with high-availability failover.

GLOBAL ADAPTABILITY

Adapted to regional frameworks

HandGo's modular, consent-first architecture adapts seamlessly to regional requirements.

EU/EEA

Designed to meet GDPR and PSD3 requirements.

Middle East/Asia

Flexible token models compliant with emerging data localization laws.

White-label & configurable

Consent, data residency and deletion policies are adjustable by market or partner.

Turn matchday friction into matchday freedom

Contact us or schedule a call with our compliance team to discuss your specific regulatory requirements.

Talk to us

Let’s enter the future together

Interested in integrating HandGo within your business? Reach out to our team.

Schedule a consultation