Check in once.
Carry nothing forever.

The resort experience your guests dream about is now possible.

Talk to us

HANDGO USE CASE

Technology that removes everyday friction

A single palm registration at arrival. Then: room doors that open at your approach. Pool bars that know your tab. Spas that greet you by name. Restaurants aware of your allergies. And at checkout? One seamless settlement.

At Petit St. Vincent, guests raise coloured flags to summon staff. At Eremito monastery, there's simply no signal at all. The world's most exclusive retreats have always known: true luxury is disconnection. HandGO delivers disconnection without sacrifice.

Problems we solve

Key cards that demagnetise, get lost, or require replacement

Payment friction interrupts the guest experience

Staff unable to recognise returning guests

Phone dependency that contradicts 'escape' positioning

Staff time consumed by payment troubleshooting

Check-in queues that undermine first impressions

KEY BENEFITS

Guest experience transformation

Operational advantages

Invisible infrastructure:

Technology that serves without intruding

Phone-optional freedom

Every service accessible by hand alone

Personalisation at scale

Systems remember, staff delight

Secure yet seamless

No PINs to remember, no cards to protect

KEY BENEFITS

Guest experience transformation

Operational advantages

Zero key card costs

Eliminate production, replacement, and disposal

Faster check-in/out

Biometric registration takes seconds

Enhanced security

Room access cannot be duplicated or shared

Integrated billing

All charges linked to verified identity

IN EVERYDAY USE

Proven in real-world conditions

Princess Cruises' Ocean Medallion proved the concept: wearable-enabled anticipatory service. HandGO is the next step, no wearable required. Your guests arrive with everything they need: themselves.

ship-2-line

Princess Cruises Ocean Medallion

Anticipatory hospitality at scale across 40+ ships. Palm is the next step.

hotel-line

Petit St. Vincent, Eremito

Proof that guests pay a premium for true disconnection — HandGO enables it without the flags.

contrast-drop-2-line

Works in all conditions

Palm vein works through sunscreen, pool water, spa oils every resort condition tested.

health-book-line

Stable biometric

Unaffected by tanning, aging, or the wear of vacation activities.

FEATURES

Technical Differentiators

Factor
User Control
Privacy
Accuracy
Conditions
Security
Palm vein (HandGo)
Active placement required
Internal, invisible pattern
Distinguishes identical twins
Works through gloves, dirt
Resistant to impersonation
Facial recognition
Passive/surveillance possible
Public, scannable from distance
Fails on twins
Affected by beards, glasses, lighting
Vulnerable to deepfakes, photos, masks

Give your guests the ultimate luxury: freedom from carrying anything at all

Talk to us

Shaping the future of hospitality

Interested in bringing HandGo into your hotel, resort, or property? Reach out to our team.

Schedule a consultation